Community and Members

The community and our members are at the heart of our cooperative identity and represent the constant guiding principle of how we operate as a bank.

The strong local roots that set us apart guide our activities in accordance with the principles of mutual credit cooperation, promoting a model based on mutuality, responsibility and a focus on people and local communities.

We place local areas at the heart of our decisions, fostering close relationships based on listening, trust and participation, in the belief that sustainable and lasting development stems from the ability to respond to the real needs of communities and from the active involvement of our members.

Our commitment to 2028

TARGET

defining targets for improvement of the social and economic impact of the Banks on local areas

 

RESULTS 2025

design of models for measuring
social and economic impact

TARGET

24,000*
new young Members
under the age of 30

 

RESULTS 2025

7,532 
new young Members under
under the age of 30

*cumulative value

TARGET

200*
Financial Education initiatives 
aimed at students and women

 

RESULTS 2025**

152
Financial Education initiatives 
aimed at students and women

*cumulative value
*Based on data collected via the Group’s EduFin Survey

TARGET

Action plan to improve 
the ESG profile of
70% of suppliers*

 

RESULTS 2025

96%
regular and strategic suppliers
assesed againts ESG criteria

*70% of suppliers covered by the Action Plan

Related topics
Dialogue with Suppliers and Code of Conduct
Dialogue with Suppliers and Code of Conduct
Related topics
Financial education
Financial education