Customers

Our customers are at the heart of the decisions we make to support sustainable growth in the local areas where we operate.

In line with our strong local roots, we work to offer solutions that promote a sustainable transition.

Our commitment to 2028


Sustainable asset management

TARGET

>80%
of clients profiled based on ESG preferences
 


RESULTS 2025

78%
of clients profiled based on ESG preferences

TARGET

>90%
of assets in sustainable wealth management
 


RESULTS 2025

97%
of assets in sustainable wealth management

TARGET

>65%
of assets under management in sustainable NEF funds
 


RESULTS 2025

 78%
of assets under management in sustainable NEF funds

TARGET

>73%
of assets in sustainable Bancassurance IBIPs



RESULTS 2025

66%
of assets in sustainable Bancassurance IBIPs

Sustainable financial products and services

TARGET

6.2%
share of green loans in the total portfolio

10.8%
share of green loans in total annual new business

RESULTS 2025

3.4%
share of green loans in the total portfolio

10.8%
incidenza share of green loans in total annual new business

TARGET



>8.5% mln €

insurance premiums from cover against catastrophic risks



RESULTS 2025



>4.2 mln €

in insurance premiums from cover against catastrophic risks

TARGET



€400 million*

sustainable bond issues



RESULTS 2025



€253 million

raised through Green Bonds


*cumulative value

Related topics
Portale ESG - La nostra offerta
people cycling past trees